Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Account credentials
• Billing and payment information
• Company information
• Voice recordings and transcripts from calls made through our platform

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Train and improve our AI models (with anonymized data)
• Detect and prevent fraud and abuse
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• End-to-end encryption for all voice communications
• SOC 2 Type II compliance
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Data encryption at rest and in transit

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Call recordings are retained for 90 days by default, but this can be configured in your account settings.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our platform, including:

• Cloud infrastructure providers
• Payment processors
• Analytics services
• Customer support tools

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: